Doesn’t fit? Free return and your money back. If the visor does not fit a helmet that is listed on its product page, the return is free and you get a full refund once we receive it (or, if you prefer, we will send you one that fits).
What is covered
- Any visor, shield or insert that does not fit a helmet named on the product page you ordered from.
- You can test-fit it on your helmet to check: keep the protective film on and do not ride with it.
- If your helmet is not listed on that product page, the visor is still covered by our 30-day free returns: any reason, full refund, return postage refunded.
How to claim
- Email us within 30 days of delivery at support@clearlinemoto.com with your order number, your helmet’s exact model (printed on the label inside the helmet) and a photo of the visor on the helmet.
- Wait for our return address. We reply with it. Please use only that address, never the address on the parcel label.
- Send it back with a standard tracked service and keep the postage receipt. We refund that return postage together with your refund.
What you get back
The full amount you paid for the visor, plus your return postage, to your original payment method within 3–5 business days of the return arriving.
Avoid the problem in the first place
Use the Visor Finder to see the visors listed for your exact helmet, or email us your helmet’s make, model and year before ordering and we will check it for you.
These terms are part of our Refund & Return Policy, which is the governing version. Nothing here limits your statutory rights.